Product Development Process
We start with the view that every project is different. We assume nothing without first meeting with our client to reach a full and frank appreciation of their needs. We then work with them to draft a design specification outlining their requirements and how they will be met. This ensures a client’s design will be implemented using the latest and most cost effective design practices. We can set out a project plan with milestones and deadlines, and outline the deliverable items at each milestone.
Our design methodology is to use a top down approach, implying we
look at the big picture of the product and design the underlying
components to maximise features and performance, but minimise cost.
We subsequently proceed with the design of the product from concept
to prototype stage. The prototypes are field tested to gauge client
feedback. If the product is required to integrate with other systems,
we perform integration testing to ensure everything is fully compatible.
After field testing, we revise the product to implement changes
and improvements learnt from the field trials, and proceed to a
finished product.
With the design phase completed, we proceed to manufacturing. We
procure materials, write manufacturing procedures, test plans, order
components and manufacture the finished product. This is subsequently
packaged and shipped to the client ready for sale. We support all
products with warranty, customer service and work hard to eliminate
product issues which may arise.
At every stage of the project, we document our design work. We also
believe strongly in maintaining frequent dialogue with our client
throughout the design project, and keep them informed of our progress
at all times with regular meetings and progress reviews.

